Automotive Service and Tire Repair Customer Comments

Hi Casey,

Just a note back to say THANK YOU again for the excellent service. You are a great bunch of people. I am so impressed with the service and kindness that I received when I come in to have my car checked. I dropped my car off on April 20th to have it looked over. I was concerned about a noise which I thought was the transmission. After it was all said and done, Casey explained it all to me in a language that I could understand and there was no charge. I could hardly believe my ears. The fluids were all checked out as well. I was so happy. It made my day; I was expecting bad news or a big bill which I can ill afford.

Casey, you and the other guys have won me over as a permanent customer. I will never take my car anywhere else as long as I live. Also, I will tell all my friends how great you are.

Sincerely Yours,

Mardi

Tony fixes things on my car like he would on his own vehicle. All the guys have done excellent work & your word is Gold.

M. Klenowski

Thank You for taking the time not just to explain (several times), but to actually show me what you had done and for describing the labor you did on my invoice.

Cyra-Lea

Always appreciate the prompt & courteous service. I take my vehicle to 15812 N. 32 nd St. location. They are very thorough and professional; always tell me what my vehicle needs and also what it does not need. Very honest. My compliments to Les Maus at the service desk.

M. Mastrorota

Thanks Casey for advising us to get new rear tires. We drove 2,450 miles to Texas and the car handled great! You are very dependable and honest! See you soon for another oil change.

Kathleen

If I could rate this experience greater than excellent I would. It is people who make companies successful or not. You have the best in customer service and repair. Everyone was friendly, pleasant and understanding. They kept me constantly informed and instilled full confidence in the capabilities and highest quality of your companies work. I want to personally thank all of you, you have a wonderful team.

R. Russell

Howard, I just wanted to let you know how happy I am with Nitrogen in my tires. I can not believe the difference!! I work for ToFixIt.com with Tracey Soto your business consultant. She advised me of it so I thought what the heck,WOW! I also think Community Tire and ToFixIt will be a winning punch for both us.

Sincerely,

Dennis Kyle

Gentlemen, Just a small note of appreciation and thanks. We were able to take advantage of your free offer to put nitrogen in our tires. But, above and beyond that kindly offer may we report the diligence, courtesy, attention to the task and competence that we found when we reported for our appointment on the part of ALL the staff at the 32nd Street near Greenway. We especially wish to thank and compliment Casey who managed our experience and Lin who engineered our job. Please thank them for us and because of their actions you have made a new and loyal customer.

Respectfully,

Howard & Vida Purnick

Hi Howard,

We've had nothing but bad luck with our vehicles lately, so I've been seeing your son a lot lately at the Glendale location. :) Last week we came in because the battery on my wife's van went out. Turns out it was replaced a while back, though neither my wife nor I remembered. Howard could have charged us for a new one, but instead apologized that the current one had gone bad before it's time and replaced a new one for free.

This week we had to get a new AC unit put in. I told my wife that with as much car trouble as we have, the quality service we get from you should pay off handsomely over time! :) Thanks again for running a great business!

Thanks Howard!

Rob Reid
The Reid Effect
602-423-4756

Major repair to Mercedez

I did some research and found out that Community Tire and Auto was certified to work on my Mercedes Benz (I had a negative experience with Phoenix Motor Company). After being told about the major repair to my car I did some fact checking online and found out that the technician was 100% accurate and the price they quoted me was fair. After doing the repair, the vacuum hose and other fuel pump related work, my car now performs at around 32 or 35 mpg on the highway whereas it used to be 28 mpg. These folks are honest and talented!

Tony F.

I used to take my car to the Toyota dealership because of the warranty, and relied on them to tell me when work needed to be done (sometimes that worked). Well, I was talking with a friend and he mentioned that I needed to replace my Drive Belt/Chain, so I called your shop and made an appointment. It turns out the Toyota dealership did do it with part of some maintenance, and your guys notified me and didn't repeat the service just to get the income, nor did they charge me and not do the service. I'm very impressed with the Integrity of your operation.

Thank you!

Melinda